Remote -EU Only | Contract |AI Change Lead Duration: Initial 6 Months Location: Remote – EU Only Rate: 350 – 450 CHF Key DeliverableAI Change Strategy and Narrative.Integrated Change and Adoption PlanStakeholder Engagement Plan and Stakeholder Register.Monthly Communications Packages, including key messages, FAQs, and adoption guidance.AI Fluency Council and ELB Governance Packs, including agendas, decision logs, meeting outcomes, and action trackers.Learning Pathway Rollout and Adoption Plans.October AI Event Plan, Delivery Support, and Post-Event Report.AI Champions Community Strategy and Engagement Plan.Programme Risk and Issue Log.Monthly Progress and Status Reports. Change Strategy & PlanningReview the existing change and communications approach to confirm it is fit for purpose.Develop and maintain an approved AI change narrative aligned to the Reimagining Work strategy.Define key change outcomes and interventions.Develop Know/Feel/Do outcomes for managers and leaders, all associates, and P&O.Deliver and maintain an integrated change and adoption plan, updated through agreed governance processes.Collaborate with Mission Control to ensure alignment with the wider Reimagining Work agenda.Stakeholder Management & CommunicationsDevelop and maintain a stakeholder register and engagement plan, including stakeholder priorities, risks, owners, and engagement actions. Coordinate with the AI Communications team to execute the communications plan.Produce and distribute monthly communications packages, including key messages, FAQs, adoption guidance, and engagement content.Secure relevant communications placements.Maintain a stakeholder communications tracker documenting key communications and engagement activities.Evaluate stakeholder engagement and communications effectiveness on an ongoing basis. AI Fluency GovernanceRestart the AI Fluency Council and ELB forums.Produce governance packs for AI Fluency Council and ELB forums, including agendas, decision requests, action trackers, and meeting outcomes.Engage the ELB and AI Fluency Council to drive action within their respective units.Coordinate with senior stakeholders and leadership to secure approvals as required.Document governance effectiveness reviews and recommend improvements to governance processes where required.Learning & AdoptionEnsure the Bronze, Silver, Gold, and Manager learning pathways share an aligned narrative, launch approach, and follow-up plan.Develop and maintain documented rollout plans for Bronze, Silver, Gold, and Manager learning pathways, including audiences, content, timelines, and engagement activities. Develop tailored participant and line-manager communications in partnership with the Communications team.Maintain weekly communications coordination throughout delivery.Produce adoption insights and recommended follow-up actions based on participation and feedback data. AI Event DeliveryDevelop and execute an event delivery plan for the October AI event, including communications, stakeholder coordination, registration, operational readiness, and post-event reporting.Produce a post-event report summarising participation, outcomes, feedback, lessons learned, and recommended follow-up actions.Crystalise the overarching narrative with stakeholder input and ensure consistent understanding.Coordinate delivery across Learning, DDIT, and Future Ready Talent.Lead event operations, including registration and launch.Position the event as a critical moment in the change plan to enable Reimagining Work.Coordinate with units and country stakeholders on communications, content, and reporting. AI Champions CommunityDevelop and maintain the AI Champions Community strategy, engagement model, success measures, and roadmap. Mobilise champions to reinforce key messages, support adoption, and surface local insights.Maintain a documented engagement cadence and provide periodic reporting on champion activity and adoption impact. Risk ManagementMaintain a programme risk and issue log, including impact assessments, mitigation actions, owners, target dates, and status.Monitor and track key programme dependencies and decision requirements.Document and escalate material risks and overdue decisions through agreed governance channels.Provide regular risk and issue reporting to programme stakeholders.Maintain records of risk mitigations, decisions, and resolutions.
Nokwanda Khanyile