Nathan Peters

Senior Technical Support Specialist (Contract)  Start Date: November Location: Hybrid working in London Duration: 12 months Rate: £350 - £450 per day Outside IR35 As a Senior Technical Support Specialist, you will have a crucial part in enhancing the technical depth and operational excellence of our clients’ Global Service Desk (GSD). You will address sophisticated support issues, propel process improvements, and act as a technical mentor to the team—while remaining fully accountable for your own work and building toward future leadership opportunities. The Role:Act as the primary technical liaison for challenging support issues throughout the Americas, encompassing executive and VIP assistance.Drive continuous improvement through automation, standardization, and adoption of guidelines in endpoint management, identity, and collaboration platforms.Collaborate with IT leadership and business collaborators to align support strategies with organizational goals and upcoming initiatives.Supply technical support to GSD team members, contributing to the growth of their capabilities and enhancing overall team confidence.Participate in critical incident response and on-call rotations, ensuring resolution and clear communication to senior management.Contribute to project delivery and operational readiness across IT initiatives.Must be able to perform physical tasks such as moving equipment, accessing cables under desks, and navigating office environments.Key Skills:Demonstrated ability in Technical Support / Endpoint Management preferred (Senior Associate level)Demonstrable experience in revitalizing service desk/desktop teams through improved trust, processes, and performance metrics.Strong executive support credibility: Able to advise senior collaborators and translate technical risk into business impact.Proficiency in Windows 11, Microsoft 365/Teams, Intune/Autopilot, Azure AD, Okta, and basic networking.Experience implementing incidents, requests, problems, and change workflows in an ITIL-aligned environment.A proactive operations demeanor: Establishing health checks, patch/compliance baselines, capacity plans, and supervising to prevent issues.Automation & tooling skills: Using PowerShell and scripting to reduce toil, standardize builds, and generate operational insights.Outstanding communication and customer service proficiencies, skilled in aiding users within technical and business realms.Ability to prioritize effectively while upholding integrity and composure.Candidate Profile:A proactive problem-solver who anticipates technical and operational challenges, implementing preventive measures before issues impact users or leadership.A reliable technical expert for team members and collaborators, capable of translating intricate technical ideas into understandable business language.A forward-thinking innovator who finds opportunities to streamline workflows, automate tasks, and improve end-user experience.Remaining calm and making decisions under pressure, demonstrating good judgment in critical situations, and taking the lead in resolving issues.A mentor and role model, championing a culture of perpetual advancement and technical expertise within the team.Demonstrates a strong customer-first mindset by proactively resolving technical issues and ensuring a seamless support experience for end users.

SharePoint Developer – Contract Position – HIRING ASAP Location: London – 2 days per week in office Start Date: ASAP Duration: Till end of December 2026 Daily Rate: £450 - £478 per day outside IR35SummaryAre you a SharePoint expert with a passion for hands-on development and high-level design? We’re looking for a SharePoint Developer to lead innovative projects and deliver secure, scalable solutions. If you thrive on implementing SharePoint Online, automating document workflows, and integrating cutting-edge technologies like Generative AI, this is your opportunity to make an impact! What’s in It for You?High-Impact Role– Drive SharePoint Online implementations and design secure, enterprise-grade solutionsHands-On Development– Stay close to the code while influencing architecture and automation strategiesCutting-Edge Tech – Work with SharePoint Online, Power Automate, SPFx, Generative AI, and advanced security frameworksProfessional Growth – Access to certifications, leadership pathways, and continuous learningCollaborative Culture – Join a team that values innovation, knowledge sharing, and technical excellenceRequirementsExperience in SharePoint Online development and architectureStrong hands-on experience with SharePoint Online implementationsExperience with Power Automate for automation and integrationExperience with SPFx, TypeScript, ReactJS, PnPjsExpertise in document management automation and search configurationSolid understanding of security best practices and permission management Ability to design and deliver scalable, secure solutionsSharePoint APIs, SharePoint CSOM (Client-Side Object Model), SharePoint REST API, Microsoft Graph API Experience integrating SPFx, Power Automate and SharePoint APIsDocument Management, Document libraries, Content types, Site columns, Managed metadata, Content approval and versioningResponsibilitiesImplement and configure SharePoint Online for enterprise-level projectsDesign and provision secure document spaces with automation workflowsDevelop and optimize search functionality within SharePointApply advanced security logic and manage permissions across environmentsUtilize Power Automate for workflow automation and system integrationUtilize SPFx for custom Sharepoint DevelopmentTroubleshoot and optimize SharePoint solutions for performance and reliability

Program Manager – Payments   Ireland | Remote | €370 per day | 12-Month Contract  Hiring  an experienced Program Manager – Product Delivery to join a leading global technology organisation and play a key role in the delivery of a large-scale commerce and Point of Sale (POS) technology platform. This is a highly collaborative role where you’ll work across Product, Engineering, Operations, Billing, Go-to-Market, Customer Support and Compliance, coordinating multiple workstreams and keeping everyone aligned towards successful delivery.   The Opportunity You’ll act as the central coordination point across a defined programme, ensuring plans, milestones, dependencies and deliverables remain on track. You’ll be responsible for bringing together technical and business teams, identifying risks and blockers early, facilitating resolution and providing clear visibility of programme health to key stakeholders. This is not a hands-on software development role. Instead, you’ll be the person connecting the dots across multiple teams and ensuring that different workstreams operate as one cohesive programme.   What You’ll Be DoingDevelop and manage integrated programme plans, schedules and milestones.Coordinate delivery across multiple technical and business workstreams.Track dependencies, deliverables and critical path activities.Monitor progress and drive accountability for agreed commitments.Identify, manage and escalate risks, issues and blockers.Support launch readiness and key programme milestones.Facilitate programme meetings, working sessions and stakeholder forums.Produce clear programme updates, dashboards and status reports.Maintain RAID, risk, issue, dependency and decision logs.Coordinate communication across Product, Engineering, Operations, Commercial, Billing, Customer Support and Compliance.Support programme governance and ensure actions are followed through.Contribute to retrospectives, lessons learned and continuous improvement.Identify ways to improve delivery processes, collaboration and operational efficiency.You’ll Work WithProduct ManagementEngineering & Technical Programme ManagementGo-to-Market & Commercial teamsOperationsBillingCustomer SupportCompliance & Regulatory teamsExternal vendors and technology partnersWhat We’re Looking For5+ years’ experience in Program Management, Project Management or Delivery Management.Experience delivering complex, cross-functional technology or software programmes.Background in software, SaaS, payments, fintech, retail technology, commerce or a related industry.Proven experience managing timelines, dependencies, risks, issues and stakeholders.Strong organisational and planning skills, with a real focus on execution.Excellent communication skills across both technical and business audiences.Ability to influence and coordinate teams without direct authority.Comfortable working across multiple teams and competing priorities.Bachelor's degree in Business, Technology, Engineering or a related discipline.Desirable ExperiencePoint of Sale (POS), payments, commerce, retail or hospitality technology.Agile software delivery environments.Understanding of the software development lifecycle.Global or distributed teams.Jira, Azure DevOps, Confluence and Microsoft 365.PMP, CAPM, Agile, Scrum or similar certification.

Talent Acquisition Consultant – Contract Position – HIRING ASAP Location: Dublin, Ireland – 2/3 days per week in office Start Date: ASAP Duration: 6-month contract with extension Daily Rate: €320 - €370 per day PAYE Summary This role is responsible for shaping and executing the talent attraction and sourcing strategy across our client’s Research & Development team. This role plays a critical part in identifying, engaging, and building diverse talent pipelines for future scientific, clinical, digital, data, and innovation-focused hiring needs across the R&D organization. As part of a high-performing global Talent Attraction team within their Recruitment Solutions organisation, you will partner closely with Recruitment Business Partners, hiring leaders, and workforce planning stakeholders to deliver proactive, market-informed sourcing strategies that enable the client to attract world-class talent across Drug Discovery, Development, Biomedical Research, Clinical Development, Data & Digital, and other critical R&D functions. The successful candidate will combine deep sourcing expertise, market intelligence, and stakeholder partnership to ensure the client remains competitive in securing the talent required to accelerate innovation and reimagine medicine. Requirements5+ years of experience in Talent Acquisition, Executive Search, Talent Attraction, or Strategic Sourcing, preferably within life sciences, biotechnology, healthcare, pharmaceuticals, or other highly specialised industriesDemonstrated success building proactive pipelines for scientific, clinical, technical, digital, or business-critical rolesExperience conducting market mapping and talent landscape analysisStrong capability in using data and talent insights to influence sourcing strategies and hiring outcomesExperience partnering with senior stakeholders and navigating complex, matrixed organisationsFamiliarity with AI-enabled sourcing tools, CRM platforms, talent intelligence solutions, and advanced search methodologiesStrong communication, stakeholder management, and relationship-building skillsPassion for connecting exceptional talent with opportunities that accelerate scientific innovation and improve patient outcomes.ResponsibilitiesBuild a high-quality, agile and business-aligned sourcing strategyDevelop and execute targeted sourcing strategies aligned to the priorities and workforce plans of R&D business unitsMaintain close alignment with scientific and technical hiring needs across R&D functionsTranslate workforce planning priorities into proactive talent attraction campaigns, talent pools, and succession pipelinesAnticipate evolving capability requirements and future talent demands across key R&D disciplinesAlign sourcing priorities and delivery approaches with R&D workforce plans and business objectivesUse data, market intelligence, and talent insights to identify critical talent segments and sourcing prioritiesBuild and maintain deep pipelines of external talent across scientific, clinical, digital, data, AI, and innovation-related disciplinesDeliver high-quality longlists and shortlists through direct sourcing, market mapping, talent engagement, and networking activities.Drive a data-led approach to sourcing prioritisation, pipeline management, and talent attraction effectivenessLeverage talent intelligence platforms, AI-enabled sourcing tools, competitor analysis, and labor market insights to optimise hiring outcomesMonitor and report on sourcing performance, pipeline quality, diversity outcomes, and market trends

Events Product Producer – Contract Position – HIRING ASAP Location: London, Kings Cross: 3 days per week in office Start Date: ASAP Duration: 12-month contract Daily Rate: £300 - £450 per day PAYE Summary The Product Experiences team produces experiences that create product and platform evangelists, bringing consumer hardware and software to market through memorable demos and experiences. Our client engages individuals and communities to deliver on the promise that technology builds human connections. We are seeking an experienced, highly motivated, detail-oriented Experiences Producer to work cross-functionally - leading, executing, and supporting a range of events, activations, and product demonstrations. This producer will join the Product Experiences team within the Global Experiential and Industry Marketing team. Non-Negotiable Skills8+ years’ experienceEvent Experience & Crisis Management: Someone without significant event experience likely won't be able to "jump in the deep end." Crucially, this involves the ability to move quickly, make decisions on the fly in real-time, and—most importantly—make sense of chaos by de-escalating and thinking critically rather than just "thriving" in it.Public Speaking & Product Demonstration: In "white glove" moments, the contractor must be capable of stepping in to deliver competent, confident, and engaging live product demonstrations to VIP audiences. A track record of being comfortable speaking in public spaces is a key requirement.Strategic & Cross-Functional Communication: Because the role sits at the intersection of many teams (Policy, Comms, Product, Marketing, and Legal), high emotional intelligence (EQ) and exceptional communication skills are essential. The role requires someone who can build narratives around project briefs and post-event data to align stakeholders across these diverse departmentsRequirementsExperience with XR productsLevel technical troubleshooting of devices, with the ability to engineer real-time creative solutions for eventsExperience working within a large, matrixed, global tech company and in a rapidly scaling department5+ years of client-facing experience in event management, production, or within a creative agencyExperience coordinating virtual and in-person eventsExperience in cross-functional collaboration, organisational Requisition Intake Form EMEA design, and systems planningCommunication and presentation experience with a proven track record of working with executive leadershipExperience managing vendorsExperience with standard project management tools and methodologiesExperience managing production budgetsExcellent verbal and written communication skillsExperience using judgement and analysis, providing practical, timely, and proactive communication guidanceProficiency in assessing data reports for trends, patterns, and insights related to communications and eventsResponsibilitiesSupport and execute events and experiences across the clientDesign, develop, and scale the delivery of Product Experiences in support of internal and external stakeholdersProvide creative production and logistics expertise for events including experience consultation, demo design, staffing, tech, and on-site supportCreate partnerships with marketing, product, and creative teamsSupport the development of processes and playbooks that streamline and scale our operationsPartner with agencies to plan and execute experiential activations. Establish and support strategic measurement and marketing plans for eventsSupport post-event reporting processes and data collectionTravel up to 25% as requiredProduct Representation: The team is responsible for managing how our clients products are shown in physical locations, which involves training on-site staff and managing the necessary hardware.Strategic Planning: The role involves reviewing event briefs, aligning with product goals and budgets, and determining which products are hierarchically important to the company.Collaboration: Working effectively with cross-functional partners is essential, as the role requires interacting with policy, communications, marketing, product, and legal teams.Production & Execution: Responsibilities include working with product agencies and communications partners to build and deliver the event experience, as well as handling on-the-ground execution.Demonstrations: In "white glove" moments, the contractor will often need to step in and deliver live product demonstrations to VIP audiences.Measurement: A significant part of the role involves building measurement plans, coordinating with data science teams to track event efficacy, and creating narratives based on that data.Vendor Management: The contractor is responsible for managing relationships with various external agencies and vendors.Handling Chaos: The role requires managing multiple events simultaneously (typically 5 or 6) with varying scopes and budgets. Need for someone who can "make sense of chaos" by thinking critically, de-escalating, and adapting to changes in product direction.What we’re not looking forThe "Pure" Event Producer: "archetypal event producer" isn't necessarily what they are looking for. Because the team works closely with partner teams who are the event producers, this role requires more than just logistical event management. A candidate who focuses solely on event logistics without a deeper "product lens" or strategic capacity would likely struggle.Lack of Event Experience: event experience is a core, non-negotiable requirement. Someone who has never worked in an event environment, or who lacks the ability to move quickly and make decisions in real-time under pressure, would not be able to "jump in the deep end" and survive the team's high-intensity environment.Low Emotional Intelligence / Siloed Worker: Because this role acts as the connective tissue between Policy, Communications, Product, Marketing, and Legal, a candidate who is not highly collaborative or lacks high EQ (Emotional Intelligence) would fail.Lack of Flexibility regarding "Non-Routine": Someone looking for a strict 9-to-5, predictable routine will likely struggle. The role involves global time zone challenges and "early and late calls," which CWAM identified as a specific difficulty of the role."Side Project" Focus: While entrepreneurial spirit (like experience running a studio) is valued, if a candidate has concerns about managing their own external projects/business alongside the role, they are not the right fit. The role requires full commitment.

Proposal Manager – Technology and Consulting  Location: Schlieren or Bern, Switzerland  Working pattern: 80% FTE with possible flexibility. The role does not require regular travel, although occasional attendance at workshops may be required. Start Date: ASAP, latest 1 October 2026 Duration: Minimum 6 months, with a view to extend We are looking for an experienced Proposal Manager to join a leading international technology and consulting organisation on an initial 6-month engagement, with potential for a longer-term opportunity. This is a senior-level role suited to someone with a strong track record in proposal management, deal management and procurement, ideally within a complex B2B, technology, consulting or professional services environment. The Role You will take ownership of the proposal and deal management process, working closely with commercial, sales, delivery, procurement and other internal stakeholders to ensure high-quality, commercially sound and competitive proposals are delivered on time. The role will involve managing multiple stakeholders and deadlines, coordinating proposal activities, supporting commercial decision-making and ensuring that procurement and governance requirements are appropriately addressed. Key Responsibilities Lead and coordinate end-to-end proposal and bid processes Manage complex proposals, tenders and commercial opportunities from initiation through to submission Coordinate input from sales, delivery, commercial, legal, finance and subject-matter experts Manage timelines, dependencies, risks and deliverables across multiple proposals Support deal management and commercial negotiations Work closely with procurement teams and manage procurement-related requirements Ensure proposals are commercially robust, accurate, compliant and compelling Facilitate workshops and stakeholder sessions where required Provide structure, governance and clear communication throughout the proposal lifecycle Continuously improve proposal and deal management processes and ways of working Requirements:  Senior/experienced Proposal Manager with substantial experience in a similar role Strong background in proposal management and deal management Solid experience working with procurement processes and requirements Experience managing complex, multi-stakeholder proposals or tenders Excellent organisational and project management skills Strong commercial awareness and attention to detail Confident working with senior stakeholders across multiple functions Excellent communication and coordination skills Fluent German is mandatory Experience working across the DACH market is highly desirable Technology, consulting, professional services or another complex B2B environment would be advantageous

Proposal Manager – Technology and Consulting  Location: Schlieren or Bern, Switzerland  Working pattern: 80% FTE with possible flexibility. The role does not require regular travel, although occasional attendance at workshops may be required. Start Date: ASAP, latest 1 October 2026 Duration: Minimum 6 months, with a view to extend We are looking for an experienced Proposal Manager to join a leading international technology and consulting organisation on an initial 6-month engagement, with potential for a longer-term opportunity. This is a senior-level role suited to someone with a strong track record in proposal management, deal management and procurement, ideally within a complex B2B, technology, consulting or professional services environment. The Role You will take ownership of the proposal and deal management process, working closely with commercial, sales, delivery, procurement and other internal stakeholders to ensure high-quality, commercially sound and competitive proposals are delivered on time. The role will involve managing multiple stakeholders and deadlines, coordinating proposal activities, supporting commercial decision-making and ensuring that procurement and governance requirements are appropriately addressed. Key Responsibilities Lead and coordinate end-to-end proposal and bid processes Manage complex proposals, tenders and commercial opportunities from initiation through to submission Coordinate input from sales, delivery, commercial, legal, finance and subject-matter experts Manage timelines, dependencies, risks and deliverables across multiple proposals Support deal management and commercial negotiations Work closely with procurement teams and manage procurement-related requirements Ensure proposals are commercially robust, accurate, compliant and compelling Facilitate workshops and stakeholder sessions where required Provide structure, governance and clear communication throughout the proposal lifecycle Continuously improve proposal and deal management processes and ways of working Requirements:  Senior/experienced Proposal Manager with substantial experience in a similar role Strong background in proposal management and deal management Solid experience working with procurement processes and requirements Experience managing complex, multi-stakeholder proposals or tenders Excellent organisational and project management skills Strong commercial awareness and attention to detail Confident working with senior stakeholders across multiple functions Excellent communication and coordination skills Fluent German is mandatory Experience working across the DACH market is highly desirable Technology, consulting, professional services or another complex B2B environment would be advantageous

Galway | Hybrid Up to €480 per day 12-month contract with a view to extend   We are partnering with a leading global investment and financial services organisation to appoint a Senior Engineer to join an innovative technology team focused on advanced analytics, data, cloud and AI.   This is an opportunity for a highly capable engineer to work beyond traditional enterprise development, operating in a fast-paced environment where ideas move quickly from concept and rapid prototyping through to production.   The Role You'll join a specialist team working at the intersection of technology, data, quantitative research and investment, developing solutions that unlock value from structured and unstructured datasets. The role is primarily Python-based, although strong Java or C# engineers who are keen to transition into Python are encouraged to apply. You'll have exposure to AI/ML, LLMs and prompt engineering, working with technologies such as GPT, Gemini and Claude, alongside AWS and modern data technologies.   What You'll Be DoingDesign and develop scalable applications and data-driven solutionsProcess and generate analytics from large structured and unstructured datasetsBuild custom data pipelines to extract, transform, map and load dataDevelop rapid prototypes and take solutions through to productionWork extensively with Python, AWS, SQL, S3, Snowflake, Oracle and PL/SQLIntegrate data from REST APIs and multiple enterprise sourcesDevelop solutions leveraging cloud and parallel processingExplore and implement AI/ML and LLM-based solutionsContribute to technical design and architectureCollaborate with developers, data engineers, data scientists and quantitative professionalsTroubleshoot complex technical issues and participate in an on-call rotationTake ownership of projects from inception through to deliveryWhat We're Looking For6+ years' experience in enterprise software developmentStrong Python experience, or strong Java/C# experience with a willingness to move into PythonStrong understanding of Object-Oriented Programming and Data StructuresSolid experience with RDBMS and SQLStrong AWS/cloud experienceExperience processing large datasets and building scalable applicationsExperience developing data pipelinesExperience with technologies such as Snowflake, S3, Oracle and/or PL/SQLExperience with Pandas, NumPy or similar data librariesExperience working with REST APIsKnowledge of CI/CDLinux and/or Windows scripting experienceStrong problem-solving and troubleshooting skillsExcellent technical design, communication and influencing skillsA hands-on, curious and adaptable approachWhy This Role? This is a chance to work within a highly collaborative technology environment where engineering, data, quantitative research and AI come together. You'll have the opportunity to work on technically challenging problems, experiment with emerging technologies and see innovative solutions move rapidly from prototype to production.