Job Title: Digital Communications & Events Officer (Contract)

Location: London / Hybrid

Rate: £168 per day (Inside IR35, Umbrella)

Hours: 36.5 hours per week

The Opportunity

A leading organisation within the education and research sector is seeking a Digital Communications & Events Officer to support its digital presence, communications activities, and events programme during a period of website development and team cover.

This is an excellent opportunity for a communications professional with strong web content management experience to join a dynamic team. The successful candidate will initially focus on website maintenance, content updates, and digital optimisation before broadening their remit to support communications and events delivery.

Key Responsibilities

Digital & Website Management

  • Maintain and update websites using Drupal CMS.
  • Rebuild webpages, update content, and ensure consistency across the digital estate.
  • Monitor website quality and performance using web analytics and optimisation tools.
  • Identify and implement website improvements based on analytics and user feedback.
  • Ensure websites comply with GDPR, accessibility regulations, and digital best practices.
  • Provide technical support for website-related projects and initiatives.
Communications

  • Prepare, proofread, and distribute internal and external communications.
  • Support content planning and delivery across digital communication channels.
  • Monitor engagement and provide reporting on communications performance.
  • Assist in developing and sharing key organisational messages.
Events

  • Provide logistical and administrative support for both virtual and in-person events.
  • Coordinate event communications and stakeholder engagement activities.
  • Support event planning, delivery, and post-event evaluation.
Stakeholder Management

  • Build effective working relationships with internal teams and key stakeholders.
  • Collaborate across departments to ensure consistent messaging and delivery.
  • Ensure all communications activities align with organisational policies and best practice.
Requirements

  • Previous experience within a communications, marketing, digital, or web content role.
  • Experience using web content management systems, ideally Drupal (versions 7–10).
  • Experience supporting or coordinating events in a professional or voluntary capacity.
  • Proven ability to support effective communications, particularly in digital environments.
  • Experience using website analytics and user feedback to improve performance.
  • Strong understanding of GDPR, accessibility requirements, and digital compliance standards.
  • Excellent written and verbal communication skills.
  • Strong organisational skills with the ability to manage multiple priorities.
  • Confident using a range of digital platforms and tools.