Key Responsibilities: 🔹 Product Ownership
- Define and document tool requirements in collaboration with stakeholders
- Maintain and prioritise the product backlog to reflect business needs and technical dependencies
- Lead feature development from concept through delivery
- Champion the integration of the Capacity Management tool with enterprise systems and processes (e.g., SDLC, OMAR, Observability, Architecture, and Service Management)
- Ensure seamless end-to-end workflows and tooling interoperability
- Collaborate with business and technical stakeholders to ensure tool functionality supports user adoption
- Act as a central point of contact to gather feedback, manage expectations, and communicate progress
- Ensure the tool supports reporting obligations and enables compliance with relevant frameworks and standards
- Align development efforts with internal governance and regulatory requirements
- Proven experience as a Product Owner or Tooling Lead within a complex enterprise environment
- Strong understanding of integration practices across SDLC and ITSM tools
- Excellent communication and stakeholder management skills
- Familiarity with compliance, audit, and governance processes in large organisations