Contract: 12 months (extendable)
Start: January 2026
Languages: German (fluent) & English (good)
About the Role Trust in Soda are partnering with a leading Swiss Government organisation embarking on a large-scale digital transformation. They’re replacing nearshore capacity with local ServiceNow specialists to strengthen their internal delivery capability.
You’ll join a technically diverse IT environment in a military and infrastructure context, working alongside experts in networks, databases, and server technologies. The focus is hands-on ServiceNow development, including analysis, design, and implementation of scalable solutions across ITSM, ITOM, and HR modules.
Key Responsibilities
- Design, develop, and customise ServiceNow applications and modules (ITSM, ITOM, HR).
- Build and maintain workflows, automations, and integrations (REST/SOAP).
- Analyse requirements and implement efficient technical solutions.
- Enhance existing applications, troubleshoot, and perform root cause analysis.
- Collaborate closely with cross-functional project teams in an agile environment.
- Maintain documentation and ensure quality assurance of developments.
- Degree in Computer Science or equivalent technical training.
- 2 years of ServiceNow development experience.
- Strong JavaScript, HTML, CSS, and web technology knowledge.
- Experience with ServiceNow Studio, Flow Designer, IntegrationHub (advantageous).
- Familiarity with ITIL processes (certification a plus).
- Exposure to agile methodologies (Scrum, Kanban).
- Fluent German and good English (spoken and written).
- Independent, structured, and solution-oriented mindset.
- Work on a high-impact project within a secure government infrastructure.
- Collaborate with a stable, skilled internal team (focus on ITOM – Discovery, Service Mapping & CMDB).
- Long-term project with real scope for extension and progression.
- Hybrid working setup: 3 days onsite in Bern, 2 days remote.
