Cloud Service Delivery Lead

We've partnered exclusively with one of our clients in the managed services space looking to hire a new Service Delivery Lead specialising in Cloud tech. 

This role will work within the engineering department leading a team of SRE's and Cloud engineers. 

Duties will include: 
  • Ensuring tickets are processed in a timely manner mainly utilising JIRA
  • Working on change requests
  • Adhering to SLA's
  • Delivering long term service transition and process improvement
You'll be working with a large team of around 18, not actively all reporting into you but having leadership influence over them all. 

Essential Skills: 
  • At least 8 years commercial experience
  • Strong Service Management (ISO and ITIL Certifications ideally)
  • Hands-on Cloud experience (AWS and Azure)
  • Previous experience in the consulting space would be a big plus
The role is hybrid based in Dublin city centre and will be looking to get interview commenced ASAP. 

If you'd like to apply for the role, send across your CV immediately or contact Adam Whitehurst at Trust in Soda for more info.