AI and automation are transforming core banking processes at pace. Leaders face pressure to innovate in an increasingly complex regulatory environment, where novel risks are proving difficult to navigate. 

Trust in SODA is proud to present our latest whitepaper: AI-Driven Innovation: A New Era for Risk Leadership in Retail Banking, developed in collaboration with our sister brand, Sorai.

We debated, discussed, and gathered feedback from experts.

We tested our thinking with risk officers, AI specialists, product leaders, CEOs, board members, and colleagues from some of the leading traditional and neo banks.

This took a while, and I know we didn't get to learn how to write a clever prompt at the end of this process, but....

We now know how to support financial institutions in transforming their risk processes, building governance models, and implementing AI tools and agents effectively and sustainably.

Inside, we explore: 

  • The current landscape of AI adoption in risk and compliance functions.
  • Emerging blind spots - from data bias to explainability gaps.
  • Practical steps for building robust governance frameworks that enable, rather than slow down, innovation.
  • Real-world case studies of how leading institutions are applying AI in areas such as fraud detection, AML, and policy management.

At Trust in SODA, we work with tech leaders building the next wave of digital transformation. This guide was created with them in mind — to share practical insight into how AI is reshaping capability, efficiency, and the way teams deliver value.

Download the whitepaper using the form below and gain access to the perspectives, case studies, and strategies shaping the future of risk leadership in retail banking.