UX Writer

Start: ASAP

Location: UK Remote

Length: 6 months

Rate: £500PD (£430PD PAYE)

Engagement: Inside IR35 - PAYE via Trust in Soda

Trust in Soda are partnered with a global tech giant in need of a UX Copy Writer. You'll help with in-app product content for the portfolio of frontline-worker focused products that help workers execute their day-to-day tasks.

On a typical day in this role, you might:

• Work with an interaction designer to craft copy for a feature or flow
• Do a terminology exploration for a new concept
• Develop copy treatments for a user research study or in-product experiment
• Bring your voice to a design critique of proposed features or scenarios
• Draft a new entry for our term list and review with the team
• Observe a customer study

You'll love this role if:

• You're passionate about words, design, and technology
• You know the names of a few parts of speech
• You love a variety of writing challenges-from teeny mobile spaces to coherent cross-product flows to friendly how-to articles
• You dig digging into metrics and customer feedback
• You thrive in creative, collaborative cultures, yet are disciplined, organized, and able to independently manage the details of your work
• You're proactive about communicating priorities and trade-offs-and adjusting as you get feedback
• You're self-aware, growth-minded, and composed
• You understand the broader context of your work, and can always map your activities to both customer needs and business goals
• Most of all, you care about the people who are using technology, and making their experiences better

Responsibilities:

• Write and edit friendly, brilliantly clear UX copy-with occasional flair
• Perform functional and editorial quality assurance on content as appropriate
• Understand and effectively use our content model, content types, style guide, and brand voice
• Use multiple sources of customer data to inform strategic content direction and improvements
• Identify opportunities for content additions, improvements, and reuse/repackage and effectively pitch those ideas to the team and stakeholders

Requirements:

• 5+ years of experience writing end-user facing UX copy (applications, web, ecommerce, etc.)
• Proficient with editing copy in design software like Figma
• Portfolio of writing and content samples

Additional qualifications

• Natural and inquisitive passion for modern technology
• Experience working with Design discipline (interactive, visual)
• Experience (and patience) with digital content tools/CMS
• Experience working with customer research
• Agency copywriting experience
• Flexible, versatile writing across form factors, subject matter, and audiences
• Self-motivated collaboration and problem-solving skills