Are you an experienced Service Desk Manager looking for a new challenge with a growing company that is working with interesting tech? An industry leading prestigious firm, currently have a unique Permanent opportunity for a Service Desk Manager in Southampton (offering hybrid working).

They are looking for a Manager with experience managing a IT support team across multiple offices with a strong technical background covering Windows, Citrix, Exchange and Cloud. The Ideal candidate will have excellent communication skills and experience working with Senior Management, stakeholders and vendors.

Working under a forward-thinking IT director, you will be responsible for:

• Providing leadership for the Support Operations team
• Design, implement and provide oversight for a range of service management processes and controls
• Oversee support Operations requests, incidents, and problems
• Manage and oversee the budgeting process for the Operations Team
• Develop the support Technology Strategy

In addition to working with fantastic tech, the Service Desk Manager role will also offer benefits including:

• Bonus
• 25 days holiday
• Medical cover
• Life assurance

If you are interested in helping shape a global IT team in a growing business, then please don't hesitate to apply