Lead User Researcher

Posted 27 March 2024
Salary Negotiable
Job type Permanent
Discipline Creative
Contact NameFilip Szurkiewicz

Job description

Lead User Researcher - Hybrid Role

Location: Salford Quays (Hybrid)

Salary: Up to £65,000 depending on experience

Type: Permanent, Full-time (37.5 hours per week)

About the Role:

We're seeking a talented Lead User Researcher to spearhead our user research discipline. You'll have the exciting opportunity to shape and develop our research function within our multi-disciplinary experience design team. Leading and coaching a team of user researchers, you'll drive high-profile projects and briefs, playing a pivotal role in maturing user research and embedding user-centricity within our organization.

What You'll Be Doing:

- Leading and coaching a team of user researchers

- Directing high-profile projects and briefs

- Maturing user research and embedding user-centricity

About You:

As a Lead User Researcher, you're an expert practitioner with a passion for planning, designing, and leading research activities. With a solid track record in user-centered design practices, you'll align user research activities across multiple teams and mentor others to assure and improve our user research practice.

Skills You'll Need to Demonstrate:

- Analysis and synthesis

- Inclusive and ethical research

- Research skills

- Strategic insight

- Technical understanding

- User-centered and agile practices

About the Company:

We're a leading health insurer and healthcare provider, committed to providing quality, affordable healthcare. With a focus on customers rather than shareholders, we reinvest profits into providing more and better healthcare. If you share our purpose of helping people live longer, healthier, happier lives, then this could be the perfect match for you.


- 25 to 30 days holiday

- Enhanced pension plan

- Life assurance and income protection

- Annual bonus scheme

- Market-leading medical insurance cover

- Free health assessment every 2 years

- Onsite gyms and local gym discounts

- Season ticket loan and cycle to work scheme

- Family-friendly policies

If you're ready to shape the future of healthcare and embark on a journey of growth and purpose, apply now!