Head of Internal Communications

Posted 25 March 2024
Salary £85000 - £100000 per annum
Job type Permanent
Discipline Internal
Contact NameFilip Szurkiewicz

Job description

Head of Internal Communication

Start: ASAP

Type: Permanent

Location: London 3 Days per Week / Home 2 Days per Week

Salary: £85,000 - £100,000 + 25 days holiday increasing each year + private medical + pension.

Role Summary:

As the Head of Internal Communication for a rapidly growing company in the telecommunications industry, you will lead the development and execution of the internal communication strategy. With a focus on engaging employees across various locations, you will work closely with senior leaders to ensure alignment with the company's mission, purpose, and values.

Key Responsibilities:


- Develop and implement a comprehensive internal communication strategy with a focus on two-way communication and engagement.

- Support engagement strategies across all locations through effective use of communication tools.


- Lead, develop, and support the internal communication team.

- Serve as a trusted advisor to senior leaders, providing counsel on best practices for internal communication.

- Enhance leadership visibility and trust across the organization.


- Craft compelling storytelling of company and employee news, highlighting human-interest stories and ensuring all voices are heard.

- Lead annual employee communication initiatives, including performance management programs and HR communications.


- Continuously develop and optimize communication channels to best meet employee needs, including managing intranet redevelopment projects.

- Lead enterprise social network initiatives to drive organic engagement and user-generated content.

Planning and Measurement:

- Utilize a data-driven approach to inform communication strategies and measure effectiveness.


- Lead internal events such as company updates and annual kick-off events, and advise on divisional all-hands meetings.

Role Objectives/Success Measures:

- Develop and deliver the internal communication strategy.

- Successfully implement new intranet solutions.

- Enhance localized and personalized communication in various company communities.

- Improve employee engagement scores.

Skill Set:

- Extensive experience in internal communications within a growth environment.

- Familiarity with different employee persona communication styles.

- International experience, preferably in Eastern Europe.

- Ability to curate engaging content across various communication channels.

- Strong project management skills with high attention to detail.

- Experience working directly with CEO offices.

- Proficiency in simplifying complex information through storytelling.

- Excellent relationship-building skills with senior stakeholders.

- Ability to manage multiple projects and stakeholders simultaneously.

- Strong analytical skills to interpret data and insights for communication strategy development.

- Willingness to take on additional projects and challenges as needed.

If this role sounds like a good continuation of your career to date, I would love to speak with you!