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E-Commerce Delivery Manager
Job description
Technical E-Commerce Delivery Manager - Hiring ASAP
Location: Remote working with 1-2 days in Bristol or Malmesbury office
Duration: 6 months initial contract with a view to extend
Daily Rate: £600-£650 per day
Inside IR35
Responsibilities
- Delivering value to the client's business through enhancing and developing key technology platforms.
- Develop and maintain a rolling backlog Business and IT change, challenging benefit and priority where required.
- Working with Product Owners, Technical Architects and Operations to ensure the right solutions are developed and implemented successfully.
- Providing IT Delivery guidance and support to Business Stakeholders and Product Owners.
- Facilitating effective governance reviews with delivery partners on resource performance through regular service reviews.
- Building and maintaining strong working relationships with delivery partners
- Generating IT Leadership Team MI reports on the delivery performance and trends to help with effective strategic/tactical decision making.
- Taking delivery ownership and be accountable for the overall quality of work.
- Resolving problems and escalations on Product Management delivery commitments.
- Managing team activities in line with Release and Service Management processes.
- Ensure requirements are aligned with business objectives which are clearly communicated and understood by delivery teams
- Aligning and coordinating product owners and delivery teams for backlogs, workloads and priorities.
- Validating delivery partners estimates for development effort and managing escalations as required, removing blockers and provisioning resources for where needed.
- Identifying any risks or issues found in your deliveries and escalating where appropriate.
- Support and collaboratively improve Application Development Delivery
Key Skills
- Experience of developing on E-Commerce or CRM large-scale systems and applications
- Experience with 1 or more of the following - Adobe Experience Manager, Hybris, SAP Commerce, Salesforce, SAP CRM, Mulesoft, Magento 2, Sitecore
- Strong troubleshooting and problem-solving abilities
- Anticipates project needs before they arise; prioritises multiple tasks effectively
- Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies
- Ability to communicate clearly with technical and non-technical stakeholders
- Experience of building and managing Scrum teams
- Experience of working with collaboration tooling such as Jira, Confluence, Slack, MS Teams
- Experience of working with enterprise-scale partners as well as niche vendors
- Experience of working with globally distributed, diverse teams
- Strong experience of planning large backlogs of requirements across multiple platforms and vendors
- Highly motivated self-starter, calm under pressure
- High levels of initiative
- Strong customer experience focus